FAQ
What are the delivery times?
Our products are shipped within 48 hours, and the delivery time is 5 to 7 working days.
Which countries do you deliver to?
We ship worldwide.
How much does delivery cost?
Rates vary by country.
How can I track my package?
All tracking information will be emailed to you, and you can track your package on our website tracking page. If you have not received this information, please contact us through our order form.
My package is marked as delivered, but I haven't received anything.
Once your order is shipped, it is the responsibility of the carrier. Unfortunately, your package may be stolen or lost. We sincerely apologize for this issue beyond our control!
Please contact us via our contact form.
The delivery address I provided is incorrect, what should I do?
Once your order is placed, you cannot change the address. However, if you notice it right after placing your order, you can contact us via our contact form.
We will do our best to accommodate this change, but it will depend on the progress of your order. We cannot provide any guarantees. We will not be able to refund or reship a new order if you have entered an incorrect address.
I have not received the order confirmation.
If you do not receive an order confirmation, please check your various email folders, including spam and junk mail. A confirmation email is sent for each order.
How do I know if my payment is secure?
When you make an online purchase using your credit card, all your information is entered on a secure SSL webpage. Your information is then SSL-encrypted and sent directly to our payment service provider's network, where your card and the transaction are authorized and approved. Your credit card information is never stored on our servers.
What payment methods are accepted?
We accept all major credit cards (VISA, Mastercard, CB). However, we do not accept checks, money orders, or bank transfers.
First Month – Kickstart Your Transformation
Begin your experience by incorporating Nerivol products into your daily routine. From the very beginning, support your body's natural processes and lay the foundation for overall well-being.
Second month – Consistency to reveal your potential
Maintain your commitment by using the products regularly. The synergistic action of Nerivol's natural ingredients works in harmony to strengthen your vitality and optimize your health.
Month Three – Celebrate Your Progress
Feel and observe the tangible benefits of Nerivol: a boost of energy, improved cognitive functions and a feeling of general well-being, allowing you to live each day fully and with confidence.
